FAQ

Email Whitelist Instructions

Since your Email Provider probably uses some type of filtering; if you would like to receive emails from us, please, add us to your trusted list of senders, contacts, or address book, also known as "Whitelisting.
If you do not see an email from
Anna Grant, Living from Divine in your Inbox, our emails may have mistakenly been sent to your spam folder.


Please open your spam folder and if you find an email from Living from Divine or Anna Grant open it and mark it as "Not spam"...


NEXT: Click your provider below to Whitelist contact@livingfromdivine.com

Is your email client or spam filter not listed?


If Living from Divine is being filtered, try adding contact@livingfromdivine.com to your Address Book or Contact list.


If messages continue to be sent to your junk folder contact your ISP or spam filter application support.

GMAIL: If you find an email Gmail Spam Folder

Sometimes, Gmail mistakenly sends emails to the Spam folder.


If you do not find an email from Anna Grant, Living from Divine in your Inbox, please, check your Gmail Spam Folder:


To assure you continue to get emails from Living from Divine, Create a Filter

1. If you find an email from Living from Divine in Gmail spam?

2. Open the email, please.

3. Click 'Dots' button on the top right, to reveal your choices.

4. Click Filter messages like this

Click the button Create filter to open your settings.


From the next menu, please check these options:

Under the "Categorize as: Choose Category..."

1. Click the dropdown icon next to "Choose Category..."

2. Please select Primary in the next options menu.

Click the blue Create filter button, to save your settings



Now you will receive emails from Living from Divine in your Primary Inbox tab.


Next, if the email remains open? Please mark the email as "Not spam"

1. - If you see an email from Living from Divine: Open the email, please.

2. - Click the button on the alert, labeled Report Not spam.

GMAIL: If you find an email in Gmail Promotions Tab

If you find an email from Living from Divine in your Gmail Promotions tab:

1. Grab and drag this email to the Primary Inbox Tab.

2. After doing so, you will receive an alert like the one below at the top of your Gmail toolbar:

"Conversation moved to Primary. Do this for future messages from contact@livingfromdivine.com?


Yes Undo"


3. Click Yes in the black alert box at Gmail.


This way you will receive Living from Divine in your Primary Inbox tab.

YAHOO: If you find Living from Divine email in your Yahoo Spam Folder

Check your Spam Folder. If an email from Living from divine is your Spam folder:

1. Please open the email.

2. Next click the Not Spam button on the top toolbar.

Create a filter to automatically send email from Living from Divine to your Inbox.

1. Move your mouse over or tap the Gear icon in the top right navigation bar.

2. Select Settings from the list that drops down.

3. Choose Filters located on the left side of the page.

4. Click the Add button on the Filters page.

5. Create a name such as Whitelist in the Filter name field.

6. In the From field leave the default contains selected.

7. Enter our email address contact@livingfromdivine.com in the text box next to Contains...

8. Choose the destination folder to which you would like the message delivered. For example: Inbox.

9. Click or tap Save...

10. You will see in the next screen -Deliver to Inbox if From contains Living from Divine

11. Click or tap Save on this screen.

12. You will be returned to your Yahoo! Inbox.

APPLE MAIL: If you find Living from Divine email in your Spam Folder

If you find an email from Living from Divine in your Mail Junk folder, to indicate that an email message from Living from Divine isn't junk:

1. Open your Mail app and go to the Mailboxes screen

2. Scroll down to the folders area

3. Select the Junk folder.

4. Find the email from Living from Divine and slide it left to see options.

5. - Tap the More button.

6. - Tap the Mark button.

7. - Tap the Mark as Not Junk button.

The message is moved to your Inbox. Subsequent email messages from Living from Divine will no longer be marked as junk.


By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.

OUTLOOK: If you find Living from Divine email in your Junk Folder

To ensure you continue to receive important emails in Outlook Office:


Please add Living from Divine to your list of "Safe senders" on Outlook:

1. Right click our email in your Inbox email list pane.

2. On the menu displayed move your mouse over or tap Junk

3. Click or tap on Never block sender in the menu that rolls out.

4. The resulting popup will say:

5. "The sender of the selected message has been added to your Safe Senders List."

6. Click OK

To add sender to address book:

1. - Open the email

2. - Right click on the from address

3. - Choose Add to contacts option

OUTLOOK Mobile App: Move emails from Living from Divine to "Focused Inbox"

Outlook's mobile app now offers a "Focused Inbox" for your important emails.


To add Living from Divine to your list of Focused Inbox on the Outlook App...


Please open the mobile Outlook app on your Android, Microsoft or iPhone:


Then open the email from Living from Divine:

1. Click the dropdown menu (three dots) on the top right of your Inbox.

2. On the menu displayed tap Move to Focused Inbox

3. Select the Move this and all future messages button.

4. Tap Move

Now all future messages from Living from Divine will appear in your Focused Inbox

Outlook.com: If you find an email from Living from Divine in your Junk Folder

Previously "Hotmail", "Live", "Windows Live" and "MSN"...


In the new Outlook.com you must click the Wait it's safe link if you find emails incorrectly identified as spam.


Entering the email contact in the address book or contacts no longer whitelists the sender.


To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:

1. Check the Junk folder. If you see the Living from Divine email in your Inbox

2. Open the email from Living from Divine

3. Click the "Wait it's safe" link

Mark Sender as "Wait it's safe!


Mark Sender as "Wait it's safe!

1. Click gear the icon on the top right.

2. Select Options in the drop down list.

3. On the Options page under Preventing junk email click Safe and blocked senders

4. Click the link Safe senders on the next page.

5. Enter the email address contact@livingfromdivine.com in the text box.

6. Click Add to list

7. Living from Divine will now be added to your list of Safe senders

8. Emails added to your Safe senders will not be delivered by mistake to your Junk folder.

AOL Webmail

If you find Living from Divine in your spam folder:

1. Right click the email.

2. Click "Not spam" in the resulting list.

Add contact@livingfromdivine.com to your Address Book:

1. Open the email from Living from Divine

2. Click the show details link next to Living from Divine in the From field.

3. Move your mouse over or tap contact@livingfromdivine.com to show the menu.

4. Click or tap Add contact in the menu displayed.

5. Add Living from Divine to the name fields

6. Click Add contact

Next: Please Enable Images

1. By default AOL now blocks all images.

2. Open the email from Living from divine.

3. Click Don't block this sender.

Copyright 2023-2024 @Living from Divine, Anna Grant. All Rights Reserved. All materials, practices, concepts, and teachings are for your personal use only and are not to be duplicated, paraphrased, renamed, repurposed, or used outside of this website as your own content in any way. If you are interested in being certified to use these materials, principles, and practices, contact Anna Grant to find out more about Certification training.